Privacy policy summary

This policy explains how we collect, use, and protect your personal information when you use our services. We comply with Australian privacy law and prioritise your data security.

Data we collect

We only collect necessary information to provide our subscription-based planning service.

• Contact details for account creation and support
• Session history and notes for adviser continuity
• Billing information for subscription management
• Technical details for security and analytics

How we use your data

Personal data is used strictly to deliver, manage, and improve your experience.

• Maintain your subscription and schedule sessions
• Communicate important updates and reminders
• Enhance security and protect your account
• Analyse service usage for improvement

Legal basis for processing

We process your data in accordance with the Australian Privacy Act and other relevant laws.

Your consent, contract obligations, and compliance with legal requirements guide all data processing activities.

When we share data

We only share personal data where required or permitted by law.

• With service providers for secure payment and communication
• Where required for legal compliance
• At your request or with your consent only

Data security

We use industry-standard measures to protect your data against unauthorised access, loss, or misuse. All personal data is encrypted and stored securely. Access is restricted to authorised personnel only.

Your privacy rights

You have rights to access, correct, or request deletion of your data under Australian law.

• Request a copy of your personal data
• Correct or update your information
• Request deletion of your account
• Withdraw consent for non-essential processing

Cookies and tracking

Our website uses cookies for site functionality, analytics, and improving your experience. See our cookie policy for details.

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Contact our privacy team

For privacy questions or requests, contact us using the details below.

Changes to this policy

We may update this privacy policy as needed. Please check regularly for the latest version.